Customer Care

Have any questions or concerns ? We’re always ready to help!  send us an email at esmesboutique3.0@gmail.com or helenw@esmesboutique.com

Frequently asked questions

How do I track my order?

All orders will receive a tracking number via Email.

What are your delivery options?

For customers in the Philadelphia, Pa region. We offer custom deliveries dropped off right at your doorstep,Or UPS, FED EX.

How do I return an item?

All items will have a invoice with a return address provided.

How can I contact your couriers?

All packages will have a tracking number that will give you information about were your package is located.

Do you provide International delivery?

We deliver any were in the USA:

What is your returns policy?

Store credit only.